Solving QuickBooks Error 6123 0: Tips for Smoother Company File Access

Encountered QuickBooks Error Code 6123, 0? No worries! Dive into this guide for DIY troubleshooting steps. This error often surfaces during company file restoration or when opening a file in multi-user mode. The accompanying error message might mention a "Problem connecting to Server" with the code: Error: -6123, 0. Before delving into the solutions, understand that you can always reach our customer support team at +1-888-351-0999 for quick assistance. Now, let's explore the practical steps to tackle this issue on your own.

Causes of the QuickBooks Error 6123, 0?

Occurs during the restoration of a company file.
Can happen when opening a company file in multi-user mode.
The error message often states a "Problem connecting to Server," with the code: Error: -6123, 0.

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Solutions to Troubleshoot QuickBooks Error Code 6123, 0

Here are some DIY steps to troubleshoot and eliminate this error:

Steps to Fix QuickBooks Error Code 6123, 0:

Method 1: Rename the company file or remove special characters from the name

Ensure the company file name is within 30 characters.
Avoid using special characters or spaces in the file name.

Method 2: Rename .ND and .TLG files

Open the folder containing the company files.
Right-click on the corresponding .ND file and rename it to .ND.OLD.
Rename the .TLG file the same way as the Network (.ND) file.

Method 3: Create a new Windows user

Open the Control Panel, click on the User icon, and select Create new user.
Choose an administrator for the user type.
Disconnect from the existing user and reboot the system.
Log in with the new user's credentials.
Move the company file to the desktop and open QuickBooks.

Method 4: Running Quick Fix my Program from Tool Hub

Click on the Programs Problems option in the QuickBooks Tool Hub.
Select the Quick Fix my Program tab.
The process may take a minute to run, and for systems with multiple QuickBooks versions, it might take more time.
Once Quick Fix my Program is finished, open QuickBooks and check if the issue is resolved.

Method 5: Re-installation of QuickBooks application

Click on the Windows start button and go to the Control Panel.
Uninstall the current QuickBooks from the Control Panel.
Download the desired QuickBooks version or use the QuickBooks installation CD.
Install QuickBooks in Normal mode.
Enter the product ID and license number.
After entering credentials, QuickBooks will be registered and activated.
Try opening the company file to check for resolution.

Method 6: Moving company file to a different location

Navigate to the folder where the company files are stored using File Explorer or manually in the C drive's QuickBooks folder.
Right-click on the company file, select Copy.
Ensure it's the right .QBW file.
Paste the file on the desktop by right-clicking in a blank space, selecting New, then Folder, and pasting the file there.
Open QuickBooks, access the company file from the new location and see if the issue persists.

Recommended to read: How to Fix QuickBooks Error 6010 100

Conclusion:

These steps, verified by industry experts, should help you tackle QuickBooks Error Code 6123, 0 on your own. If you encounter any issues during the process, feel free to contact our customer support team at +1-888-351-0999 for immediate assistance. Follow these steps, and you should be on your way to resolving the error and getting back to smooth QuickBooks operation.